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Process Mapping

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Process mapping is another method for enhancing workflows. This visual map shows a series of events that lead to a result. It displays the users, steps, actions and timelines involved in each workflow. Process maps are also known as flowcharts or flow diagrams. These are some common types of process maps:

Process Mapping?

WHAT IS

Flowcharts: These charts provide a basic overview of a process. It uses a series of symbols and shapes to depict each step of a process in sequential order.
Deployment maps: Deployment maps show the relationship between different teams or processes. The charts often show how one method impacts the entire company.
Rendered process maps: These maps compare a current position against a desired future position. Organizations use the comparison for improvement plans. For instance, you could display your current revenue against your ideal revenue in the future.

Process maps use symbols to describe elements. Here are some examples:

Rectangles: Rectangles typically represent a specific process and its related activities.
Arrows: Arrows connect shapes to depict the flow movement. For instance, the arrows could move forward, backward or both ways.
Ovals: Organizations often use ovals to signal the beginning or end of a workflow.
Diamonds: Diamonds typically display a turning point or opportunity to make a decision.

Overall, you might need a process mapping tool if you want to create visual workflows. Process mapping breaks down procedures into detailed paths. You can use the charts to gauge your procedures’ effectiveness and make changes as necessary.

What Are the Steps in Process Mapping?

These are the standard steps in process mapping:

Select a process: First, you have to select a process to focus on for mapping. Many organizations select processes that are underperforming or not achieving desired results. For instance, one notable business process is delivering products to customers. If you notice that deliveries are taking longer than usual and negatively affecting customer satisfaction, you might want to focus on this process for mapping.
Outline the current map: Next, work with knowledgeable team members, or subject matter experts (SMEs) to outline your current process map. You can work together to document all relevant information. Then, separate the procedure into distinctive steps. Organize it sequentially and indicate the starting point, ending point and important steps in between.
Use symbols: Once you organize your map sequentially, you can use symbols to enhance it. Many organizations use mapping software to implement and edit shapes. For instance, Blueworks process mapping helps you construct process maps that suit specific organizational needs.
Get feedback: After you’ve completed the initial draft, share the map with team members to ensure everything is correct. Make sure you didn’t repeat any steps, leave steps out or include the wrong details. Once you finalize the map, evaluate it for effectiveness. Examine any bottlenecks or confusing areas. If you notice these, you can begin a discussion about process enhancement. For instance, team members might notice that you could remove a few steps or add new ones to assist with the flow.
Implement and evaluate changes: Lastly, you can test out these potential changes. Discuss your intentional alterations with other team members and welcome any additional feedback they have. As you work the changes into your typical workflow, monitor them closely. You can use workflow mapping as many times as necessary to revisit your processes and make adjustments.

What Are the Benefits of Process Mapping?

Process mapping is an excellent way to inspect your internal processes. Your procedures are organized into accessible and distinctive flows. Process visualization can help with training, performance improvements and customer satisfaction.

Here are more examples of why process mapping is important:

Accessible data: Process maps depict workflows with visual cues and symbols, making it more likely that all team members will understand. In turn, it becomes easier to evaluate work processes and seek areas of improvement. Teams can see an overview of the entire procedure and use it to enhance them in the future.
Improved productivity: Process mapping is also a way to enhance employee productivity. It provides transparency for specific processes within departments, allowing you to identify inefficiencies or thought gaps. Your teams can use the charts to brainstorm streamlining methods. For instance, a department could use a process map to analyze employee onboarding. The chart might show that two particular steps slow down employees and keep them from completing procedures on time. In response, the department could combine the two steps or remove one.
Easier training: Organizations frequently use process maps during training. They serve as accessible and easy-to-understand training materials that new employees can refer back to. Process maps can shorten the learning curve during training by providing a visual representation of workflows. In response, employees can understand their positions more thoroughly and experience more satisfaction in their roles.

Salient Process?

WHY CHOOSE

Salient Process has either mapped or helped map tens of thousands of processes since we’ve been in business. This pedigree in process mapping, mining and analysis is available to you through partnership. Augment your team with Salient and let us help you map, mine and analyze your processes.

In addition to experience, we also have accelerators (plug ins/add ons/products)! Our clients benefit from The Automation Compass that makes opportunity identification a breeze with IBM Watson, and scenario simulation just as easy with an intuitive, easily configurable scenario simulator. Finally, manage your Automation Opportunity Pipeline all inside the same pane of glass.

A process partner with the right pedigree, passion and platform makes for the smooth and successful progress along your Hyperautomation journey.

“The Process Mapping and Analysis Service was very smooth. Salient’s Business Analyst set up our Business Architecture, trained my team of Global Process Owners on how to map processes, and helped us map three critical processes for automation. We’re very pleased with the outcome and recommend their accelerators like [Blueworks] Insights and Automation Compass too!”

Gilles Perrin, Director of Global Business Services Operating Model

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You can experience the benefits of business automation with software and services from Salient Process. We provide data process mapping services to help our clients achieve operational excellence and peace of mind.

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